About Us
At Regal Rambles, we are committed to providing unforgettable travel experiences across Sri Lanka while ensuring the privacy and protection of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. It also outlines your rights and choices regarding your data.
This policy will be updated periodically to reflect changes in regulations, technology, and our services.
Personal Data & Legal Compliance
We handle your personal data responsibly and in line with global data protection standards, including the General Data Protection Regulation (GDPR) where applicable.
We may process personal data under the following legal bases:
- • Consent – e.g., when you subscribe to our newsletters or provide details voluntarily.
- • Contractual necessity – e.g., when we process your booking or travel arrangements.
- • Legitimate interests – e.g., improving our services, preventing fraud, or ensuring safety
- • Legal obligations – e.g., compliance with financial or immigration regulations.
What We Collect
Depending on your interaction with us, we may collect:
- • Basic details – name, email address, phone number, and country.
- • Travel-related details – address, passport details, date of birth, or health information (only when essential for bookings such as flights, visas, or special requirements).
- • Technical details – IP address, browser type, and site usage statistics.
Sensitive data (e.g., health or passport details) will only be collected when necessary and will always be handled with the highest level of care.
How We Use Your Data
We may use your personal information to:
- • Provide requested quotes and travel information.
- • Process bookings, reservations, and travel arrangements.
- • Communicate updates, confirmations, or changes.
- • Request feedback to improve our services.
- • Share promotions or newsletters (only with your consent).
- • Fulfil legal and safety requirements.
Content and Images
We respect your privacy. Your photos, videos, or other personal content will never be used for marketing without your explicit permission. With your consent, we may feature selected content on our website or social media channels.
Data Sharing
- • Your personal data will only be accessed by authorized staff managing your inquiry or booking.
- • We do not sell, lease, or rent your information to third parties.
- • Where necessary, we may share limited information (e.g., name, passport details) with trusted service providers such as hotels, airlines, or transport companies, strictly for the purpose of completing your booking.
- • Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Cookies
Our website uses cookies to improve functionality, enhance your browsing experience, and analyze site usage. You may choose to disable cookies in your browser settings, but some features may not work as intended.
For more information, visit www.aboutcookies.org.
Data Retention
We retain your personal data only for as long as required:
- • Booking-related data – retained as required by law (e.g., tax or audit purposes).
- • Marketing data – retained until you unsubscribe or request removal.
Your Rights
In line with GDPR and other data protection regulations, you have the right to:
- • Access the personal data we hold about you.
- • Request correction or deletion.
- • Restrict or object to processing.
- • Withdraw consent (where applicable).